FREQUENTLY ASKED QUESTIONS
-
Start by contacting us with your event date, venue or location, and the pieces or collections you're interested in. Consultations can be handled in person, by phone, email, or virtually.
We'll prepare a detailed quote outlining your rentals, applicable fees, and deposit requirements. A 25% non-refundable rental retainer is required to reserve your items and event date.
Final quantities may be adjusted up to seven days before your event, subject to availability.
The remaining balance is due prior to your scheduled pickup or delivery.
-
As early as possible! Once you have your event date and venue, we recommend reaching out.
Our inventory includes one-of-a-kind vintage pieces and quantities are limited. Popular dates, particularly during wedding season from April through October, can book well in advance.
-
Our rental pricing includes the careful packing, washing, and restocking of our vintage pieces—there is no separate washing or restocking fee.
Additional charges may include delivery and pickup, optional setup or styling services, and any other services requested for your event.
Delivery pricing is based on your event location and order logistics and will be clearly outlined in your quote.
-
Yes. A refundable security deposit is required and will be outlined in your quote.
The security deposit will be returned after all rental items have been received and inspected, provided there are no missing or damaged items or additional charges.
-
Yes. Many of our rentals are available for client pickup. Certain delicate, oversized, or specialty items may require delivery or special handling.
Rentals must be transported in an appropriate enclosed vehicle, such as an SUV, van, or enclosed trailer. Open pickup trucks are not appropriate for transporting our delicate vintage inventory.
Clients are responsible for all rental items from the time they are received until they are returned to Kirby & Co. Vintage Rentals.
-
We primarily serve the Greater Cincinnati area and surrounding communities, but we are happy to travel farther when scheduling allows.
Delivery and pickup pricing is based on your event location and order logistics and will be included in your quote.
Please contact us with your event location for delivery availability and pricing.
-
No. Due to the delicate and often irreplaceable nature of our vintage inventory, we do not ship rental items.
-
No—we'll take care of the washing! Please do not place any of our vintage pieces in a dishwasher.
Before repacking, simply remove all food, liquids, and loose debris and carefully return the pieces to their provided crates and containers according to the packing instructions.
We hand-wash, inspect, and restock our vintage pieces after every event.
-
Yes! While many clients have their planner, caterer, or family members set their tables, we're happy to help.
Setup, table setting, and styling services are available for an additional fee and are subject to availability. Let us know what you'd like help with, and we'll include those services in your customized quote.
-
Our china, glassware, flatware, candleholders, and décor are carefully packed in crates, bins, and protective containers designed for safe transport.
Items are organized and labeled to make setup and repacking as simple as possible. Please return all pieces to their designated containers following the provided repacking instructions.
-
Our standard rental period is typically up to 72 hours, allowing time for pickup or delivery, your event, and return.
Pickup, delivery, and return times will be arranged in advance.
If your event requires a different rental period, please let us know. We're happy to discuss options based on availability.
-
We understand that accidents occasionally happen.
Please let us know about any damaged or missing pieces as soon as possible. Broken pieces should be safely packaged and returned with your order.
Replacement charges are based on the cost of replacing the individual vintage item and may be deducted from the refundable security deposit. If replacement costs exceed the security deposit, the additional amount will be charged accordingly.
-
Minimum rental requirements may vary depending on whether your order is being delivered or picked up.
We'll confirm any applicable minimum when preparing your quote.
-
We'd love to help! Every event is a little different, and we're happy to work with you, your planner, caterer, or venue to make the rental process as simple as possible.
Contact us to discuss your event, schedule a consultation, or start building your rental collection.

